Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSSUP502 Mapping and Delivery Guide
Supervise insurer liaison
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSSUP502 - Supervise insurer liaison |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to implement and supervise liaison with insurance bodies. It encompasses establishing insurer liaison, supervising the claim procedures, managing complex claims and managing risk.It applies to individuals who use analytical skills and systematic approaches to liaise with insurance bodies and oversee specific organisational processes.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the superannuation field of work and include access to: common office equipment, technology, software and consumables organisational financial records organisational policy and procedures. Assessors must satisfy NVR/AQTF assessor requirements |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish insurer liaison |
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Element: Manage risk |
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Element: Supervise claim procedures |
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Element: Manage complex claims |
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